Boost broadband speed

How to improve your broadband speed
Tips to improve and check internet speeds

A dependable broadband connection is essential, particularly for those who work from home. If you’re dealing with sluggish speeds, we’ve compiled a list of strategies to enhance your connection. If you’re in the market for a better offer, check out our Broadband Unbundled tool.

Test your internet speed

Try a free test for an indication of both your download speed (the rate at which you get data from the web) and upload speed (the rate at which you can send data to the web).

Using your phone may use data…

Use a couple from the list below to get a range of results, and perform the tests at different times to get an idea of how speeds fluctuate:

• Speedtest.net
• Fast.com (powered by Netflix)
• MoneySupermarket*
• Speedtest.net
• Speedof.me

– Things to consider before carrying out a speed test

🕰️ Timing matters greatly. Internet speeds can fluctuate based on the time of day. During peak hours, when internet usage is high, you might experience slower speeds due to network congestion. To gain a thorough understanding of your internet performance, conduct speed tests at various times throughout the day and week. This approach will help you detect any speed variations and assess whether your provider consistently delivers the promised speeds.

📶 Use cables when possible. For more accurate results, consider connecting your computer or other device directly to your router via an ethernet cable instead of relying on Wi-Fi. Wi-Fi signals can be affected by several factors, including interference, distance from the router, and the presence of other devices on the network, which can make it less reliable for precise speed measurements.

– What do your results mean?

When performing a speed test, you’ll observe the current rates for both download and upload speeds. These metrics are expressed in megabits per second (Mbps). A higher download speed generally results in a more seamless online experience, whether you’re streaming movies or engaging in online gaming.

Upload speeds indicate how quickly data can be transmitted from your device to the network. Higher upload speeds facilitate faster file transfers and smoother video calls. It’s common for upload speeds to be lower than download speeds.

If your download speed is insufficient, you might encounter issues such as slow-loading websites or buffering during video streaming. To assess what constitutes a good speed, consider the following categories:

Top tips to boost your internet speeds

If your current internet speed isn’t meeting your needs, you might need to explore different plans or providers (see the section below for guidance on switching).

However, if you find that your average speed is generally acceptable, there are several steps you can take to slightly boost it.

1 – Make sure your router is in the best place

When using Wi-Fi, it’s clear that being closer to the router will result in a stronger signal and faster broadband speeds. Since Wi-Fi signals struggle to penetrate large obstacles like thick walls, it’s essential to ensure a clear path between your router and your device, be it a laptop, tablet, or smartphone.

Other electronic devices, such as TVs, can create signal interference that might disrupt your connection. If you’re facing slow broadband speeds during a crucial video call, consider turning off these devices to improve performance.

The placement of your router plays a significant role in your internet speeds. To optimize your connection, try to:

• Choose a central location.
• Position it high up with no obstacles around it.
• Don’t hide your router away in a cupboard or drawer.
• Place your phone far away as possible from electrical equipment such as baby monitors, speakers, TVs or monitors.
• Don’t camouflage it with picture frames or ornaments.

It’s important to ensure your router is connected to the optimal phone socket. Experiment with different sockets to potentially improve your speeds, but typically, connecting your router directly to your primary phone socket yields the best results. Additionally, try to minimize the distance between your router and connected devices whenever possible.

Use microfilters in each phone socket

What is a microfilter?

A microfilter is a compact gadget designed to be plugged into an electrical outlet. It can be particularly useful if you’re experiencing slow broadband speeds, encountering noise on your phone line, or dealing with frequent connection drops. Microfilters prevent your telephone and broadband signals from disrupting each other, ensuring a smoother and more stable connection.

Why do I need an ADSL microfilter?

Your service provider should supply you with adapters designed to separate your phone and broadband signals. The ADSL port on these adapters will let you connect to your router and prevent broadband interference with your telephone line. It’s best to connect these adapters to every phone socket in your home, not just the one used for broadband.

If you notice increased noise on your regular phone line after installing the filter, consider using an additional filter or upgrading to a higher-quality one. Improved filters can be found online for as little as £2.

Do I need a microfilter if I don’t have a telephone?

The need for a microfilter depends on the type of socket you’re using for your broadband connection. If your socket has only one port, a microfilter is necessary. However, if your socket has two ports, with one specifically labeled ‘broadband,’ a microfilter is not required.

Try changing your router channel for better Wi-Fi

Many Wi-Fi routers function on the 2.4GHz and 5GHz frequency bands, each of which is divided into various ‘channels’.

Since many routers default to the same channel, experiencing intermittent or sluggish Wi-Fi could indicate that your neighbors are also using the same channel. Switching to a different channel may help improve your connection, as it can reduce interference from other nearby networks. Your router’s manual should show you how to do it, or you can try this Tech Advisor guide.

2 – Opt for wires, not Wi-Fi

While it might not be the most exciting solution, if you’re in urgent need, going back to traditional cables could improve your speed. An Ethernet cable can transmit data more rapidly than Wi-Fi since it bypasses the encryption process used by wireless routers.

What is an ethernet cable?

An Ethernet cable performs the same function as your Wi-Fi connection but uses a wired connection instead of wireless. Essentially, it allows you to physically link your computer directly to the internet. Ethernet cables typically offer faster data transfer speeds compared to Wi-Fi because they don’t involve the encryption processes that wireless routers use.

Additionally, Ethernet cables experience significantly less interference, meaning you won’t be affected by the frequencies used by nearby networks. This results in a more stable and reliable connection, making it ideal for devices like gaming consoles and PCs that remain stationary and benefit from a consistent connection.

3 – Try a wireless booster

Wireless boosters are ideal for individuals living in large homes or those facing weak signal areas where coverage is insufficient. While these devices enhance the reach of your wireless signal, they do not enhance your overall broadband speed or bandwidth. Most boosters are compatible with any internet service provider, so there’s no need to be tied to a specific one to use them.

Before making a purchase, it’s wise to check with your provider. They might offer a booster at no additional cost if you’re experiencing connectivity issues in certain parts of your home. Additionally, if you have subscribed to services like Sky Boost, WiFi Guarantee, or the BT Complete package, these plans ensure comprehensive Wi-Fi coverage throughout your residence, allowing you to request an unlimited number of wireless boosters.

4 – Use your home electrics to extend your router’s range

Virgin Media recommends powerline adapters over boosters, which use your electric wiring to send the router signal to other parts of your home. This is how it works:

1. Connect your router to the nearest plug socket using the adapter.
2. Your internet connection is then routed around your home through the electrical wiring.
3. Plug another adapter into a socket, ideally where you are experiencing weak signal, and you should see a noticeable improvement in the connection strength.
4. You can then connect your laptop or another device either by Ethernet cable or Wi-Fi, depending on the kit you choose.

5 – Turn off Wi-Fi on devices you’re not using

The speed of your Wi-Fi network can decrease as more devices connect to it. Even if you have a high-quality fiber or cable connection, you might still experience sluggish performance due to background activity from devices like tablets and smartphones. To mitigate this, consider turning off Wi-Fi on these devices when they are not in use.

6 – Working from home and need a quick fix?

If you encounter issues during video calls or meetings, disabling the video and relying solely on audio can significantly reduce the strain on your internet connection. However, if everything is functioning smoothly, keeping your video on might enhance your interaction with colleagues, which is especially valuable as remote work becomes more prevalent.

Additionally, consider scheduling conference calls at unconventional times rather than at the top or bottom of the hour.

Another useful tip is to oversee your family’s internet usage to avoid simultaneous data-intensive activities like HD streaming, gaming, or video conferencing. To further alleviate bandwidth demands, download videos beforehand instead of streaming them live.

7 – Make sure everything is up-to-date

You may be surprised by the effect of updating your software and settings. A few simple things to check and try are:

Is your anti-virus up-to-date?

Certain types of malware, including viruses, adware, and spyware, can exploit your broadband connection to send information back to their creators. This not only consumes valuable bandwidth but can also degrade your computer’s performance as it collects data about you—how audacious!

To counteract this, it’s crucial to ensure you have robust antivirus protection enabled and to perform a comprehensive system scan weekly.

Fortunately, you don’t have to spend money on antivirus software—explore our guide on free antivirus solutions for options.

Is your browser up-to-date?

If you’re still using – or haven’t updated – the web browsing software that came with your device years ago, switching is a must.

The newest generation of browsers are faster, more secure and totally free. Try upgrading Microsoft Edge or installing a different one for free, such as Chrome, Firefox, Opera or Safari.

Are your wires in good condition?

If your cables are aged but remain in decent shape, there’s no need for concern—your broadband speed should not be impacted. However, if the wires have deteriorated in any manner, they might be causing a slowdown.

Wiring naturally degrades over time, and several factors contribute to this process, including exposure to extreme temperatures, chemicals, or even pets.

Turn off background apps on your iPhone or Android

If you’ve installed apps on your phone such as Facebook or Spotify, it’s a good idea to review your settings to stop them from operating in the background. Doing so can notably enhance your connection speeds.

In your primary settings menu, you usually have the option to control which apps are permitted to run in the background or to completely disable this feature. This adjustment will prevent apps from making connections when they are not actively being used.

Can you ditch & switch to a speedier provider?

If you’ve followed all the previous suggestions and haven’t noticed any enhancement—or if your connection can’t meet your internet demands—consider exploring new plans or even switching to a different provider.

To manage your expenses effectively, avoid opting for a faster connection than necessary. Refer to the table to determine the broadband speed that suits your needs. Your ability to switch providers may depend on whether you are currently under a contract, so we’ve outlined the various steps for both scenarios below.

If you’re out of contract, you’re free to leave

Once your initial promotional period ends, there’s a strong chance you’ll find yourself paying more, as most providers increase their rates. However, don’t worry—you’re free to switch to a different provider or negotiate a new deal with your current one if you prefer to stay.

Just inform your provider that you’re planning to leave (usually with a 30-day notice) and start exploring the available offers. Keep in mind that the speeds advertised are only a rough estimate—they reflect the average speed experienced by at least 50% of the provider’s current customers during peak hours (8pm to 10pm).

It’s trickier if you’re still within your minimum contract period – but there is a way

Even if you’re currently under contract, which typically binds you for 18 to 24 months and may incur early termination fees, there might be a way to exit and switch providers without facing penalties. This option depends on the timing of when you entered into your existing broadband agreement. For more details, check out “Can I leave my broadband contract early?”

Providers signed up to Ofcom’s voluntary code – including BT, EE, Hyperoptic, Plusnet, Sky, TalkTalk, Utility Warehouse, Virgin Media, Vodafone and Zen Internet – will give an estimate of the speeds you will likely receive, plus a minimum speed that they guarantee you’ll get before you sign up. If something goes wrong, you could be due compensation.

If your internet speeds fall below the specified minimum for three days in a row, you have the right to request that your provider investigate and rectify the issue. Should the problem persist for 30 days without resolution, you are entitled to terminate your contract without incurring any penalties.

This code covers both broadband-only packages and bundled offers that include TV and landline phone services. If you are dissatisfied with your provider, consider using the free complaint resolution tool Resolver.

If you are still under contract and facing slower speeds—though still above the guaranteed minimum—your provider might permit you to upgrade your service or provide improved equipment to enhance your speed.

Boost broadband speed FAQs

Q – Does the weather affect my Wi-Fi signal strength?

A – Yes, heavy rain, snow or strong winds can interfere with your Wi-Fi signal and slow down your broadband speed.

This is because external infrastructure, such as cables or wiring, can be damaged by high winds or flooding. This will impact the the Wi-Fi equipment inside your home, such as your router, are safe from the bad English weather.

Q – Why does my internet speed vary?

A – Several factors could be causing fluctuations in your broadband speed. Sometimes, the solution can be as straightforward as relocating your device closer to the router or clearing any obstacles like walls or large pieces of furniture. Repositioning your router to a more central and unobstructed location might also help.

Additionally, check the number of devices currently connected to your network. Disconnect any that you are not actively using. Ensuring that all your equipment and software are up-to-date can also contribute to a smoother connection.

If these steps don’t resolve the issue, you might consider exploring different broadband providers. Take a look at guides on finding affordable broadband deals for options.

Q – How to check if there are internet issues in my area? Is the internet down in my area?

A – The first thing to do is test whether there are internet issues in your area is to check with your provider. Providers such as BT, Virgin Media and Sky have status sites that can tell you if there’s a problem in your area.

If that’s not the case, it might be that there’s an issue with the website or service. You can check this with sites such as Down Detector which will be able to tell you if there are any reported problems.

You can also run a broadband speed test to see if your broadband is having issues.

Q – How can I boost my Wi-Fi signal for free?

A – There are several methods to enhance your broadband speed without incurring additional costs. Start by eliminating any obstacles or electronic devices that might interfere with your signal. Relocate your router to a central spot, ensuring it is unobstructed by walls or bulky furniture.

Additionally, disconnect any devices that are not in use and ensure all your equipment is running the latest updates.

Q – Do Wi-Fi boosters increase internet speed?

A – Wi-Fi boosters don’t actually enhance the speed of your internet connection; instead, they extend the reach of your existing signal. They are particularly useful for large homes or areas within your home where the signal is weak or unreliable.

While inexpensive boosters can be purchased for approximately £20, many internet service providers offer them at no cost. Therefore, it’s a good idea to inquire with your provider to see if you can obtain one for free.

Q – Why is my broadband so slow?

A – Several factors might be causing a slow broadband signal. Common issues include having your device positioned too far from the router, an excessive number of devices sharing the signal, or certain areas of your home experiencing weak Wi-Fi coverage. To address these issues, try relocating your router to a more optimal spot or consider investing in a signal booster.

If these measures do not resolve the problem, upgrading to a faster broadband plan might be necessary. To find the most suitable and cost-effective options, use our Broadband Unbundled tool to compare various deals.