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Cheap car hire

How to book cheap car hire
Knock £100s off holiday hire & insurance costs

Car rental prices have surged since 2019 and have stayed elevated due to the lasting effects of the coronavirus pandemic. While booking early often helps reduce rental costs, there have also been numerous cases over the past two years where last-minute reservations turned out to be the cheapest option. Regardless, avoid waiting until you arrive to secure a rental. This four-step guide will walk you through the booking process, highlight potential pitfalls, and offer top tips for when you pick up the car.

Step 1: Use a comparison site – and do it early on

You can quickly find the most affordable car rental options using comparison websites, and generally, booking early could save you hundreds of pounds.

However, it’s important to note that in the past two summers, we’ve observed a trend where last-minute car rentals have become significantly cheaper than those booked well in advance in certain locations, like Malaga in Spain.

We’ve highlighted our top five comparison sites in the table below. It’s advisable to search through all of these, as the most cost-effective option can vary depending on your destination.

Simply enter your details and travel information, then proceed to book through a different booking site or directly with a car rental company.

Keep in mind: whether you’re booking at the last minute or well ahead of time, it’s usually cheaper than just showing up on the day.

This isn’t an exact science though. While early booking generally wins, particularly at peak times, it’s not guaranteed.

If you reserve your booking early and notice a price drop afterward, some websites offer free cancellations. This allows you to cancel your initial booking and rebook at the lower price. Although a reservation with free cancellation might be more expensive upfront, executing this cancel-and-rebook strategy could potentially save you hundreds of dollars. You can learn more about this rebooking technique below.

Top car hire comparison sites

Comparison site Why we like it
Skyscanner* – Searches 100s of car hire sites, including brokers and travel agents

– For drivers aged 21 to 99

– Filter your results with options including fuel policy, air-conditioning, pick-up, car size and more

Kayak* – Searches 100s of sites

– For ages 18 to 110

– Sort your results by pick-up, car type, hire firm, price and fuel type. It also lets you filter by ‘fair-fuel’ policy

Enjoy Travel* – Searches 100+ sites

– For ages 18 to 89

– All quotes include ‘fair-fuel’ policy

Carrentals* – Searches 50+ sites

– For ages 18 to 99

– Not as many filters but includes options such as ‘fair-fuel’ policy, air-conditioning and manual or automatic

TravelSupermarket* – Searches 20+ sites

– For ages 21 to 75

– Allows you to pick car type and options including fuel policy and whether it’s manual or automatic

 

You should then check another few key points…

  • Is it cheaper through a cashback site? After identifying the lowest-priced deal, consider improving it by using a cashback site. Make sure to review the advantages and disadvantages in our guide on the best cashback sites first.
  • Do the terms and conditions line up? Comparison sites allow you to filter your options, but it’s important to note that the terms and conditions may differ once you proceed to book. Always double-check them. The Competition and Markets Authority emphasizes that comparison sites should clearly disclose additional costs, like fuel charges, and ensure that all unavoidable expenses are included in the advertised price.
  • Are there extra costs for certain age groups? Certain providers associated with the comparison sites mentioned above may impose additional fees for drivers of specific age groups, usually those under 25 or over 75. While these charges are reflected in the total price shown on the comparison website, they might need to be paid separately at the rental counter upon your arrival.
  • Are there any other extra or hidden costs? Review the terms and conditions carefully. Pay attention to potential cleaning fees ranging from £15 to £85, which may be charged at the end of your rental. These fees can sometimes be applied for even slight differences in the car’s condition between the time you pick it up and when you return it.
  • Automatic or manual gears? In the USA, the majority of rental cars are automatic, and there’s usually no extra charge for this. However, in Europe and other parts of the world, manual transmission is more common as the standard option. If you have specific needs, it’s best to check with the rental company.
  • Will I have to get a bus? Determine whether you’ll be collecting the car directly from the airport or if you’ll need to take a bus to the car rental center. This can be exhausting after a lengthy flight and may add some extra costs. Keep this in mind when comparing prices with an airport pick-up.
  • And finally… do you really need to hire a car? Don’t automatically assume you’ll require one, as it could turn into a costly, underused burden. Alternatively, you might opt for taxis (RideGuru, an international taxi price-comparison tool, provides cost estimates for various trips) or rely on public transportation (the free CityMapper app currently covers 71 European countries). Another option is to drive your own vehicle – check out our Driving in Europe guide for a wealth of helpful advice.

⚡️ Ways to boost the saving ⚡️

– Pay by credit card 💳

Whenever possible, use a credit card for payment. If the total rental expense exceeds £100, you benefit from additional protection under Section 75. This provision means that the credit card issuer shares liability with the rental company in case of issues.

This protection can be particularly useful if you encounter problems with a car rental company abroad. Just be sure to pay off the credit card balance in full to avoid any extra charges.

– Try the rebook trick 🚫

When booking a rental car, it’s highly advantageous to seek out options with flexibility or free cancellation. This could lead to significant savings if you need to alter or cancel your plans. Additionally, it allows you the opportunity to cancel and rebook if you notice a price decrease later, perhaps due to sales or changes in currency exchange rates. (This strategy can also be applied to some hotel reservations.)

Here are the cancellation policies being offered by the bigger firms:

Large car hire firms’ cancellation policies

Car hire firm   Cancellation policy
Avis Free cancellation or changes up to 48 hours before your reservation’s due to start.
Enterprise* Cancel for free up to three days before your reservation.
Europcar* Cancel or change your booking for free, up to 48 hours before your reservation is due to start.

 

Certain comparison websites, like Skyscanner*, can indicate if a rental includes free cancellation. However, it’s crucial to carefully review the terms and conditions of the car hire company you’re directed to, as some may impose cancellation fees.

For instance, when we looked into Enterprise*, we discovered that they provide free cancellation for prepaid bookings if you cancel at least three days before the reservation. However, if you cancel within three days of your booking, a cancellation fee will apply.

Keep in mind that free cancellation options aren’t always the most cost-effective. You might end up paying more for the flexibility. Always check the terms and conditions thoroughly and be on the lookout for additional fees, such as administrative or ‘reimbursement’ charges (we’ve seen these exceed £30, potentially negating any savings).

– Do you really need that Hummer??? 🚙

When renting a car, you’ll find that vehicles are categorized into different classes. These classifications can differ between rental agencies, but generally, smaller and more basic models are less expensive. During the summer months, however, convertibles and coupes typically come with a higher price tag.

If you’re offered an upgrade, make sure to assess the added features. A higher-end compact car might offer better value than a more basic standard model.

It’s also worth noting that lower-range cars aren’t always the cheapest option. Surprisingly, station wagons and minivans can sometimes be more economical than smaller vehicles, depending on the local demand.

Have a specific car model in mind? If you’ve previously driven a particular make, such as a Nissan Leaf, and it isn’t available at a good rate through a broker or comparison website, consider contacting rental agencies directly. With a courteous inquiry, you might be able to secure the car you want at a favorable price.

The different car hire classes
Mini: Typically, this is a compact, two-door vehicle equipped with a one-liter engine. While it can accommodate up to four passengers in a pinch, fitting substantial luggage may be challenging. These cars are generally available with a manual transmission and lack air-conditioning. Examples include the Fiat 500 and Hyundai i10.
Economy: A compact car with two to four doors, designed to accommodate a family of four (two adults and two children) along with a standard amount of luggage. It is unlikely to feature an automatic transmission or air-conditioning. Examples include the Vauxhall Corsa, Toyota Yaris, and Ford Fiesta.
Compact: This four-door vehicle accommodates up to five passengers and has room for two suitcases. It may feature an automatic transmission, which could incur an additional fee. Consider options like the Ford Focus or Volkswagen Golf.
Standard: A four-door vehicle equipped with a 1.8 to 2-liter engine, capable of comfortably accommodating four to five passengers along with ample luggage space. Typically, these cars come with air conditioning and feature automatic transmission. Examples include the Vauxhall Insignia and the Volkswagen Passat.
Fullsize: A four-door automatic vehicle, whether a sedan or people carrier, equipped with comprehensive features such as ample seating for five or more passengers, generous luggage space, power steering, and air conditioning. Examples include the BMW 3 Series, Mercedes C-Class, and Ford Galaxy.
Prestige: A more athletic vehicle (but don’t anticipate a Lamborghini) featuring a robust engine and high-end specifications. Consider the Audi A5 or BMW 5 Series.

 

– Beware fuel policy stealth charges – here’s how to swerve ’em ⛽

A frequent tactic used by rental companies is to provide you with a full tank of gas that you must pay for in advance. You’re then required to return the car with an empty tank, often with no reimbursement for any unused fuel. If your driving will be limited, you could end up wasting a significant amount.

Additionally, the cost of this pre-paid fuel can be substantially higher than local gas prices—sometimes over £80 for a tank in popular areas. To make matters worse, there may be hidden administrative fees related to fuel policies, such as a processing charge if the company does agree to refund you for unused fuel. To avoid these pitfalls, it’s crucial to review the terms and conditions thoroughly. Pay attention to ‘return as you found it’ policies, where you only pay for the fuel you actually use.

How to search by fuel policy

The brokerage firms and comparison websites listed below assist in steering clear of hidden fees related to fuel expenses. They either offer solutions where you pay solely for the fuel you consume or present quotes that match local pump prices.

  • Enjoy Travel* provides quotes solely for vehicles where you cover the cost of the fuel you consume. Since prices fluctuate weekly, be sure to compare rates with other providers listed below to secure the best deal.
  • As previously noted, platforms like Skyscanner*, TravelSupermarket*, and Carrentals* offer the option to filter search results based on fuel policies, among other criteria. Fuel policies can significantly impact prices, especially in places like France and Spain, so it’s worth considering them carefully. Opting for a ‘full to full’ policy ensures that you only pay for the fuel you use, as you’ll pick up and return the car with a full tank, preventing any extra costs for unused fuel.

When navigating from comparison websites or other companies, ensure that the policy you’re directed to aligns with your initial search criteria (like a full-to-full fuel policy). We’ve observed instances where discrepancies occur between what was expected and what is offered.

What if I don’t follow the rules?

If you choose the ‘pick up full, return full’ option, ensure the tank is indeed full when you bring the vehicle back. Failing to do so will result in a hefty fee to refill the tank, which can be up to 10% higher than local fuel rates.

Should I go for the cheapest fuel policy or cheapest car hire?

Consider the distance you’ll be covering on your trip. If you’re not planning to drive around 400 miles, opting for the most affordable ‘full to full’ rental deal could be a better choice, provided it’s only slightly more expensive than the cheapest ‘full to empty’ option.

With the ‘full to empty’ deal, you might end up spending more on unused fuel, especially if your journey is only around 200 miles in a standard car.

What if there’s no choice but ‘pick up full, return empty’?

Pick a smaller car – a smaller fuel tank means a lower price for a full tank.

– If you’re set on using a big-name firm, check if its foreign website can cut costs 🚘

To secure the lowest possible rate for car hire, it’s always a smart move to use a comparison website. However, if you prefer to stick with a well-known company—perhaps due to its reliability or the opportunity to earn loyalty points—there’s a clever workaround that might help you save money, and occasionally even get a better deal than what’s available through comparison sites for that particular firm.

This tactic is particularly effective for bookings in Europe, though it can sometimes be applicable in other regions as well. The strategy involves making your reservation through the company’s international website instead of its UK site. Here’s the scoop:

  • How does it work? Enter the company’s web address into your browser and substitute the “.co.uk” extension with that of a different country (for instance, Italy uses “.it” – you can find a complete list here). This will redirect you to the company’s international site, where you can then search for the vehicle you’re interested in. The cost will be listed in the local currency, so be sure to convert it into pounds to determine if it’s more affordable than booking through the UK website.
  • Who does it work with? After consulting with five leading car rental companies—Avis, Budget, Europcar*, Hertz, and Sixt*—we found that none of them prohibit this practice in Europe according to their terms and conditions. Therefore, if you possess a UK address and driving licence, you are free to reserve a vehicle across Europe through any of these companies’ European websites.

In other situations, it’s a bit more complex. For instance, Avis and Budget do not permit UK residents to reserve vehicles through their US websites, whereas Sixt does allow this.

  • How much can I save? We discovered that you might be able to save money using this method. However, it’s crucial to ensure you’re using the appropriate card to steer clear of unpleasant foreign exchange fees on the transaction.

Sometimes, this strategy can even surpass the best rates offered by comparison sites for major brands. For instance, previously, we discovered a three-day rental in Milan through Kayak with Budget for £66 in August. However, when we checked Budget’s Italian website, the quote was £58 (€81). Nonetheless, finding such discounts can be more challenging.

Can it work in the UK too?

Occasionally, it might be beneficial to explore the international websites of companies, even if you’re not traveling abroad. For instance, we previously discovered that renting a car for three days at Stansted Airport was priced at £73 through Hertz’s UK site. However, when we checked Hertz’s French site, the same rental was available for just £60 (€86), saving over £10. While it can be worth trying, keep in mind that this approach doesn’t always guarantee savings.

What should I watch out for?

Reserving a rental car in a different language can be challenging if you’re not familiar with the language. However, many websites offer the option to switch to English, or you can use Google Translate to help. Be cautious to ensure that you’re comparing similar options—some international sites might have different fuel policies or mileage limits.

– Slash child seat costs 👶

Renting child seats from car rental companies can be costly, starting at £7 per day. In Europe, child seats are mandatory for children under three years old, and in some cases, booster seats are required up to age twelve. Be sure to consider this cost before making your reservation to determine which company offers the best overall value.

Some companies might provide special offers on additional features. For instance, Hertz provides AAA members with complimentary use of a child seat for every reservation made in advance.

At certain airports, like Malaga’s Tots Store, you can rent seats for children at a reduced rate. Additionally, some child equipment rental services, like Little Rascals in Faro, Portugal, offer complimentary delivery to airports. If you’re heading to the USA, consider Baby’s Away, which has over 90 locations and provides delivery to airports, including Fort Lauderdale in Florida.

– Don’t pay over the odds for separate drivers 🧑‍🤝‍🧑

Notify in advance if more than one person intends to share the driving duties; otherwise, you might face extra charges if you wait until you arrive.

For instance, when we considered renting a four-door compact in Malaga, Sixt initially seemed more affordable than Avis.

However, Avis charged £10.81 per day for an additional driver, while Sixt’s rate was £13.23 per day, which quickly eroded the initial savings.

Be vigilant about the total price you’re quoted and ensure you account for the additional driver fee. Also, it’s a good idea to use comparison websites to potentially secure a better deal.

– Make sure any drivers’ names are spelt correctly ✔️

After completing your booking, double-check that the policy reflects your name with precise spelling. Many long-time customers of the same rental agency have historically booked their vehicles swiftly, expecting to simply walk into the depot and collect their car without any issues.

Yet, more drivers are discovering that if the policy does not exactly match their name—especially in the US—they may face difficulties at the pick-up location. In such cases, they may be denied the vehicle they initially booked and forced to rebook, often at a significantly higher cost.

– It’s wise to get a DVLA code up to 21 days in advance – though firms often won’t ask 🔣

To collect a vehicle, whether in the UK or internationally, you must obtain a personal code from the DVLA up to 21 days in advance. This code allows rental agencies to verify your points history.

However, many rental companies don’t actually request the code at the counter. A Twitter survey conducted in 2016 with 1,700 participants revealed that only 3% were asked for the code when renting abroad, and 14% in the UK. Nevertheless, it’s advisable to obtain the code to ensure you’re prepared.

How to get your DVLA code

  • Request a code from the Share Driving Licence online service via the Gov.uk website or by calling 0300 083 0013.
  • You will need to provide your driving licence number found on your photocard, national insurance number and the postcode on your driving licence.
  • You’ll be able to print or save a PDF with summary info of your licence, which also lists the code. This will be worth taking as a precaution.
  • Give the code to the rental desk when you pick up your car – it essentially gives the company temporary access to your licence info. Remember you’ve only got 21 days to use it, so be organised.

Got a licence from Northern Ireland? These changes don’t apply to photocard licences issued by the Driver & Vehicle Agency.

Do hire companies actually check driving licences?

In the UK, car rental companies are legally required to check your full driving licence.

When travelling abroad, it varies country by country. To be safe, get a code anyway.

What if I only have a paper driving licence?

If you obtained your driving license before 1998, you likely possess only a paper license (unless you renewed after this date, in which case you might have both a photocard license and a paper counterpart).

However, if you’re among the 4.7 million drivers who still hold the traditional paper license, it’s important not to discard it. This paper license differs from the photocard paper counterpart and remains valid.

Furthermore, since June 8, 2015, any penalty points you’ve accrued are logged online rather than on paper. Therefore, the 21-day code rule still applies to you.

Is there any alternative to requesting a code?

You have the option to authorize the car rental company to reach out to the DVLA by phone and verify the information when you arrive. However, be cautious of potential international call fees or additional service charges that might apply.

Can I use my code more than once?

No, each code can only be used once, but you can have up to 15 codes at any one time.

What should I do with my paper counterpart?

The DVLA is suggesting that drivers dispose of the paper component of their photocard license. Despite this, some driving organizations, including the AA, are advising motorists to retain their paper counterparts for future reference.

However, it’s important not to destroy the old-style paper licenses issued prior to 1998.

Why were the changes made?

The counterpart was initially created to provide details that couldn’t be accommodated on the photocard itself. However, the Government opted to eliminate it and transition to electronic storage to reduce bureaucratic hurdles. Additionally, within a single year, 445,000 drivers had their lost counterparts replaced at a cost of £20 each, making this change a financial saver as well.

– Do you need an international driving permit? 👮‍♀️

If you’re gearing up for an international road trip, it’s essential to verify whether an international driving permit (IDP) is necessary.

Currently, around 140 countries, including Thailand and India, either mandate or suggest obtaining an IDP. Driving in these places without one could lead to complications with local authorities and potentially result in being denied the ability to rent a vehicle.

It’s in booklet format and there are three types, called 1926, 1949 and 1968 (they’re the same price). Which one you need depends on the destination. They cost £5.50 in person from participating PayPoint stores – use the PayPoint store locator to find your nearest. (As of April 2024, IDPs are no longer available from post offices.)

Beware websites selling ‘international driving licences’. These aren’t legally recognised documents – don’t get caught out.

Driving in the EU? Most don’t need a permit

If you hold a photocard driving licence from the UK, you generally do not require an International Driving Permit (IDP) to drive within the EU, Switzerland, Iceland, or Liechtenstein. However, there are specific situations where an IDP might be necessary, particularly when driving in Norway and certain EU nations.

  • If your licence was issued in Gibraltar, Guernsey, Jersey or the Isle of Man. Here, you need to check with the embassy of the country you’re planning to visit.
  • If you have a paper UK driving licence. Here, you’ll also need to check with the embassy of the country concerned as to whether you’ll need an IDP.

It’s important to mention that if you decide against renting a car and opt to use your own vehicle instead, UK drivers are no longer obligated to present a ‘green card’ when driving in the EU.

– Keep an eye out for sales and offers ⭐️

Occasionally, car rental companies run promotions or provide discount codes. Here are some that are currently available:

  • Avis is offering 10% off year-round when you join its free loyalty programme, Avis Preferred.
  • Europcar has a dedicated page of offers, including up to 15% off for students via Student Beans, and 10% off your first booking when you  sign up to the Europcar newsletter.
  • Enterprise* gives you 10% off when you pay online.

– Get extra discounts (and protection) in a package 📦

The Civil Aviation Authority, the regulatory body for airlines, has implemented a protection program that can be advantageous if you book your car hire as part of a comprehensive package including flights and accommodation.

The ATOL scheme provides additional financial security when you book a package through an ATOL-licensed travel agent or website. This means that if your tour operator collapses, you will be entitled to either a full refund or an alternative holiday, and you won’t be left stranded if this occurs while you’re abroad.

This program allows you to secure extra protection for your car hire at no additional cost, provided you don’t find a cheaper option by booking flights, car hire, and accommodation separately.

Additionally, since 2018, the definition of package holidays for protection purposes has expanded. ‘DIY’ packages, where you select your flight, hotel, and car hire through a travel website and pay for them in one go, now come with full financial and legal protection. For more details, refer to Holiday Rights.

Certain websites offer additional discounts if you book a car rental along with flights and hotel accommodations. Expedia* is a notable example of this. However, it’s important to note that even if bundling car rentals, flights, and hotels together results in discounts, it doesn’t necessarily guarantee the lowest prices (refer to our guides on Cheap Flights and Cheap Hotels for more details).

Airlines such as Easyjet and Ryanair occasionally offer special discounts online, so once you’ve done a comparison, check their sites to see if it’s beatable.

– Check van insurance inside-out 🚐

When arranging a van rental for a family or group trip, it’s important to consider the following insurance details:

  • Contents. The absence of windows in some rental vans might increase their appeal to thieves. Before finalizing your rental, review the policies of the hire companies to ensure that any belongings left inside overnight are protected. Additionally, if you’re carrying items on the roof of the van, coverage for these may not always be guaranteed, so it’s wise to make a quick call to verify this.
  • Breakdown. Vans often experience substantial wear and tear, which heightens the likelihood of mechanical issues. Typically, rental vans include breakdown coverage, but if your hire vehicle lacks this protection, it’s advisable to secure separate coverage on your own. You can find assistance with this in our guide to affordable breakdown cover.

– Big road trip planned? Get unlimited mileage ⛺

When preparing for a long journey, ensure your reservation includes unlimited mileage. Additionally, if your trip involves crossing international borders (like moving from Spain to Portugal) or traveling between US states, verify that your insurance remains valid throughout.

– Fly-drive can be cheaper ✈️

When planning trips to the US, particularly Florida, consider looking into ‘fly-drive’ package deals. These packages combine flights and car rentals, either arranged by a tour operator or chosen by you through a travel website, allowing you to pay for both in one transaction. Often, these deals can be more economical. For advice on negotiating these packages, check out Cheap Package Holidays.

Be sure to compare fly-drive packages with car rental-only options on comparison sites, as packages are not always the most affordable choice. In Orlando, there are numerous car rental agencies at the airport, and using top-rated comparison sites can help you find exceptionally low prices.

Additionally, package holidays come with added protection through ATOL. The scope of package protection was broadened in 2018—refer to Holiday Rights for comprehensive information. You can read more about ATOL on the Civil Aviation Authority website.

– Hire motorhomes Down Under dirt cheap 🦘

It might sound unbelievable, but certain companies offer campervans and motorhomes for rent in Australia and the USA at rates that can be under a dollar per day.

Go to Aussie site Transfercar or the wackily titled VroomVroomVroom (which also covers New Zealand, the USA, Canada and Europe) to see where you can get the cheapest prices. Some days you even get to hire for free.

There’s also Apollo, which covers the USA, Australia, New Zealand and Europe.

These are relocations – you’ll be collecting and returning the vehicles at designated points, which limits your options. However, there remains a broad variety of routes available for you to choose from.

Step 2: Get cheap standalone excess cover

Beware the car hire excess insurance trap – save 20% with standalone cover. When you rent a car, basic insurance coverage is typically part of the rental package. However, you will likely be responsible for an initial payment, known as the ‘excess,’ in the event of an accident or any damage to the vehicle. This excess can range from several hundred to several thousand pounds.

When you pick up your rental car, rental agencies often offer ‘top-up’ insurance that eliminates your excess, meaning you wouldn’t have to pay anything if you have an accident or make a claim.

This type of insurance can cost up to £25 per day – and it’s best to avoid it. Instead, consider purchasing an excess policy from a separate provider for as little as £2 a day. With these standalone policies, you cover the rental company’s excess amount yourself in the event of a claim, and then you can claim that amount back from the excess insurer.

Additionally, standalone excess policies often provide broader coverage than the basic insurance offered by rental companies, including protection for damage to wheels and windscreens. Since coverage details and limits can differ among providers, always review the policy details before making a purchase.

Similar to travel insurance, you can opt for coverage for a single trip or for all your trips within a year. The latter often provides better value, especially if you plan to rent a car more than twice or for extended periods. However, be mindful of automatic renewal; it’s wise to mark your calendar to cancel the policy before the year concludes.

Compare insurance providers

First do a comparison

Utilize Moneymaxim*, a comparison platform for additional car insurance, which evaluates over 110 providers and offers options for both single-occasion and annual policies.

Check for special discounts

Several major providers offer discount codes that can give you prices not listed on comparison sites, so it’s definitely worth looking into these as well.

After securing the best deal available, try to improve it by booking directly through a cashback website. Begin by reviewing the advantages and disadvantages outlined in our Top Cashback Sites guide.

What cover will I get as standard (for example, collision damage waiver)?

Typically, car rental agreements come with basic coverage included, particularly in Europe. However, rental companies frequently encourage you to enhance your coverage, lower your excess, or both, often at a steep additional cost.

When renting a car in Europe, regulations require that you are clearly informed about what is included in the rental price. Nonetheless, it’s always wise to verify this information. Here’s a rundown of the standard coverage you can generally expect…

  • Collision damage waiver (CDW)

Collision Damage Waiver (CDW) is a fundamental insurance option that limits your financial responsibility in the case of an accident. It protects the vehicle itself from damage resulting from a collision, but it does not cover the occupants, who are instead protected under third-party, fire, and theft policies. It’s important to remember that CDW often does not include coverage for extras like tyres or windscreens.

In places like Australia, Africa, and New Zealand, CDW is commonly included with car rentals. However, in other regions, such as the US and Canada, you may need to purchase it separately. Without CDW, you could be liable for the full cost of repairing or replacing the vehicle.

  • Loss damage waiver (LDW)

The counterpart to CDW that offers ‘theft protection’ ensures that you are covered for the vehicle’s value if it is stolen.

Even though CDW and LDW are typically part of your rental agreement, be cautious of additional insurance options that insurers might offer, such as coverage for tires and windshields, which can be quite expensive. Often, these coverages are included in separate excess policies, which are usually much more affordable.

Do I need to upgrade for more cover?

You have the freedom to decide, but keep in mind that some aspects of the coverage you’re considering may already be included in your travel insurance policy. This might include personal accident or medical coverage, and in some cases, protection for bags if they’re stolen from a locked trunk (though this usually doesn’t apply if they’re left overnight).

Here’s a summary of the additional types of coverage you might encounter:

  • Super collision damage waiver

It further decreases your liability and may also include coverage for tyres, roofs, and windscreens. This coverage is typically not part of the standard rental fee and usually costs around £20 per day.

  • Personal accident insurance

It provides compensation if you cause harm to yourself or a passenger, though such coverage is typically included in the ‘personal accident’ section of standard travel insurance policies.

  • Personal effects cover

Pays out if your property is stolen from a vehicle, usually covered by travel insurance.

Is breakdown recovery included in excess insurance?

Typically, breakdown recovery isn’t included, so it’s important to verify with your excess insurer. If you don’t, a towing service could cost you around £500.

Car rental companies often offer breakdown recovery if you include the excess coverage in their insurance policies. However, if you opt for a separate excess insurer, breakdown coverage might not be included.

Step 3: If you get standalone cover, ensure you’ve a credit card

Got standalone cover? Ensure you’ve a credit card in the name of the booking. We highly recommend standalone excess insurance for its significant cost savings, although car companies often try to complicate things. They frequently insist, “You’ll still need to pay us,” and this is accurate, as they generally ask for a credit card deposit to cover any potential damages.

  • Most companies require a credit card for this – a debit or prepaid card often won’t do. Ensure that your credit card has sufficient available credit to accommodate the deposit, which generally ranges from £500 to £1,200, in addition to any anticipated expenditures. Be careful not to surpass your credit limit.
  • The credit card will usually need to belong to whoever made the booking. Make sure to thoroughly review the terms and conditions, as this could be an issue. If you lack a credit card, certain companies might require you to purchase their insurance, as they do not accept deposits from debit or prepaid cards. See our Credit cards guides and tools for help choosing the right one for you.
  • If you have an accident, the car hire company will take the money off your card. The purpose of the deposit is to allow the company to safeguard itself against potential damage to the vehicle. You have the option to cover part or the entirety of the excess through the car rental company’s standard insurance, so be sure to check the amount involved.
  • You then claim back the cost off your own excess insurance. Keep all the documentation to help your claim.
  • Always inspect the car on collection and if possible take photos. When you obtain insurance from the company, it typically alleviates concerns since any issues will be addressed by them. However, with excess insurance, disputes might arise. Therefore, it is crucial to document the condition of the car thoroughly by taking photos and inspecting it before you drive off. Additionally, make sure to report any issues that are not already documented.
  • Most firms just ring-fence the deposit – if not, there can be an exchange rate risk. Many companies set aside the deposit, preventing you from using those funds until they’re returned. However, some companies, such as Alamo, Enterprise, and National, might initially withdraw the deposit when you pick up the vehicle and then reimburse it later.

Step 4: Read our top tips for when picking up and driving the car

You’ve arranged your car rental for your upcoming adventure and secured standalone excess insurance. What’s next on your checklist? We have additional money-saving tips to ensure you’re well-prepared for your journey, along with some key advice for picking up the vehicle.

Turn your phone into a free worldwide sat-nav to beat hefty charges

If you own a smartphone equipped with GPS, there’s a clever, cost-free method to transform it into a navigation device for use abroad. Just install one of the free apps listed below on your phone.

Although these apps may lack the advanced features of a conventional sat-nav system, the significant advantage is that they won’t require data usage while you’re traveling internationally.

Before heading out, download the apps and maps so they are saved on your phone for offline use. These apps rely on your phone’s built-in GPS to pinpoint your location, eliminating the need for data or Wi-Fi.

Here are our top four recommended sat-nav apps:

Know the country’s road rules or risk the strong arm of the law

Regulations regarding speed limits, mandatory equipment, and emissions stickers can differ significantly from one country to another.

Before traveling, it’s essential to review the driving rules for popular European destinations using our Driving in Europe guide. This will help you understand the local requirements and avoid any surprises. Here are a few key aspects to verify:

  • Which side is right? Check which side of the road to drive on. Ask if you’re unclear about speed limits.
  • Can you put kids in the front? Rules regarding whether children are permitted to sit in the front seat vary by country, so be sure to review the regulations before securing your child.
  • Are there rules about carrying items? While it’s not explicitly illegal to transport loose items on your rear seat, there have been instances where individuals have received fines. This is due to the potential hazard these items pose, especially if sudden braking is required, as they can interfere with the driver’s control of the vehicle.

Plus, it’s a good idea to:

  • Bring along loose change (in local currency) for toll roads. Many European nations, such as France, Italy, and Spain, feature toll roads where drivers must pay at toll booths. While a significant number of these toll booths now accept card payments, it’s wise to be prepared for those that still only accept cash.

Book cheap airport parking for your departure

Airports frequently generate more revenue from parking and retail than from aircraft operations. If you arrive without a prior reservation, be prepared for exorbitant parking fees. To avoid these steep costs, it’s wise to book your parking spot in advance—even on the same day.

For comprehensive strategies, including safety advice and tips on uncovering local discounts, check out our guide to affordable airport parking.

Know the lingo? Haggle for cheaper hire

If you’re traveling to a country where English is spoken or if you’re comfortable with the language, consider giving haggling a go upon your arrival. This tactic can be especially effective for negotiating the price of more expensive cars or extended vacations. Just remember to approach the situation with a touch of courteous confidence.

Paying by card? Buy car hire extras in local currency, not pounds

When shopping abroad or at international airport stores, you might be asked whether you’d like to pay in euros or pounds. If you opt for pounds, the merchant handles the currency conversion. However, if you use a high-quality international credit card, it’s best to choose the local currency instead. This is because your card issuer typically offers a more favorable exchange rate compared to the rate set by the merchant.

Opting for the local currency is generally the safer choice, as merchants may apply their own exchange rates, which are often less advantageous than the rates provided by your credit card.

If you decide to add any extras at the airport or car rental agency (such as a roof rack), and you’re given the option, choose to pay in the local currency and use your international credit card. (Remember, as mentioned in the booking section, it’s always best to arrange any extras in advance.)

Check your car inside-out BEFORE you drive it anywhere

Unfortunately, renting a car internationally can be quite challenging. Resolving issues that arise is not always straightforward. To avoid complications, consider these helpful strategies:

  • Inspect and take photos of the car’s condition. Instances of overcharging and damage claims are common. To protect yourself, take photos of the vehicle and document its condition on the rental company’s form, paying particular attention to any scratches or dents. These details often become central to disputes.

If you discover any damage or issues with the rental car that haven’t been recorded by the rental company, be sure to report them BEFORE you start driving. This way, you’ll avoid any potential charges for these issues when you return the vehicle.

  • Check the fuel type the car takes. Always verify whether your car needs petrol or diesel before refueling. Using the incorrect type of fuel can cause damage to the vehicle, and it’s improbable that you’ll be covered for repairs.
  • Going off-road? If you’re heading off-road, make sure you know what’s included in your coverage. In the event of an accident while navigating the Sahara, you might be responsible for covering the damages yourself. Also, verify that your spare tire is in good condition and suitable for the terrain.
  • Local legalities. Certain countries mandate that vehicles carry specific items like first-aid kits, high-visibility jackets, breakdown tools, and spare bulbs. Failing to have these can void your insurance coverage. Although car rental companies should be familiar with these regulations, it’s wise to verify. For more information, refer to our Driving in Europe guide.
  • Note down the hire firm’s emergency number, just in case. Most car rental agencies provide a 24-hour contact number to assist you if your vehicle breaks down or if you get into an accident. Ensure you have this number on hand before you head out.

Return your car on time or risk big charges

To prevent issues at the conclusion of your car rental, make sure to follow the guidelines provided. Return the vehicle promptly to sidestep any late fees and ensure it’s as clean as possible to avoid incurring additional cleaning charges. Additionally:

  • Stick around for the inspection. Prevent being held responsible for minor scratches that could result in charges by taking precautionary steps. If you’re pressed for time, make sure to photograph the vehicle just before returning it.
  • Had an accident? Keep repair bills in a safe place. You may not be able to claim without them.
  • Get the paperwork sorted. Request that all paperwork be finalized immediately. Retain any confirmation of the deposit to prevent the company from imposing charges later on, and ensure that you keep the documents in a secure location to address any potential disputes.

Check your account when you get back

Here’s the last step of caution: Once you return home, review your credit card or bank statement to confirm that no unauthorized charges have been applied and that you’ve received your entire deposit refund.

Only after verifying these details should you delete any photos and dispose of any related paperwork. Doing this too soon might leave you without evidence for any disputes. If issues arise and the company fails to resolve them, and you used a credit card for payment, keep in mind that Section 75 protection can serve as a backup.

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