Michael Wilson

Consumer rights 'Give me my money back!' Have you ever tried to return defective or substandard items only to have your complaint brushed off by the store?...

TfL overcharge refunds How to claim if you couldn't tap out – check now In 2018, Transport for London collected £60 million from passengers who neglected to tap...

Pothole claims How to claim for pothole damage You encounter a pothole, and a dreadful clunk follows – your car is damaged, and repairs will be costly....

Train delays How to claim if it's late or cancelled Train delays and cancellations frequently plague our railways, becoming a routine nuisance for countless commuters. Astonishingly, passengers...

Parking ticket appeals Fight unfair parking tickets This comprehensive guide walks you through the process of contesting unjust parking fines issued by local councils, the police, and...